What gardening services does Maple Leaf Garden Care usually offer?

Maple Leaf Garden Care typically handles common garden maintenance tasks such as weeding, planting, mulching, pruning, and seasonal cleanup. The exact mix of services depends on your property’s needs, so the work is usually tailored to the garden rather than a fixed package.

What is included in a standard garden care visit?

A standard visit usually includes the agreed-upon maintenance tasks for the beds, borders, and planting areas, along with a check for any visible issues that need attention. If there are larger projects like bed redesign, heavy trimming, or debris removal, those are typically discussed separately so the scope stays clear.

How does Maple Leaf Garden Care usually price a garden maintenance job?

Pricing is typically based on the size of the garden, the amount of work needed, and how often the visits are scheduled. Jobs with heavy weeding, seasonal cleanup, bed edging, or overgrown areas usually take more time and affect the quote.

What should I expect to be included in a quote, and can the cost change later?

A quote usually reflects the agreed scope of work, travel time, and any special materials or disposal fees that may apply. If the garden changes before the visit or extra work is requested on site, the final cost may be adjusted after a quick discussion so everything stays clear.

How can I contact Maple Leaf Garden Care, and what is the best way to get started?

You can reach out by phone, email, or through the contact form on our website. The easiest way to get started is to send a short message with your address, the type of garden work you need, and a few photos if you have them, so we can understand your space before replying.

Terms of Service — Maple Leaf Garden Care Ltd.

Effective Date: July 20, 2026

1. Introduction and Acceptance of Terms

These Terms of Service (the “Terms”) govern your access to and use of the garden care, maintenance, and related services provided by Maple Leaf Garden Care Ltd. (“Maple Leaf Garden Care Ltd.”, “we”, “us”, or “our”). By requesting, booking, paying for, or otherwise using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not use our services. These Terms apply to all clients, property owners, tenants, authorized representatives, and any other persons who engage or receive services from Maple Leaf Garden Care Ltd.

These Terms are intended to be interpreted in accordance with applicable laws in Canada, including applicable provincial consumer protection, contract, privacy, and commercial laws.

2. Scope of Services

Maple Leaf Garden Care Ltd. provides residential and commercial garden care and related outdoor maintenance services, which may include, without limitation:

Garden design and planting
Seasonal garden cleanups
Lawn edging and maintenance
Mulching and soil preparation
Shrub and hedge trimming
Weed control and bed care
Irrigation system checks and adjustments

The exact scope, frequency, timing, and deliverables for any service will be determined by the applicable estimate, proposal, work order, booking confirmation, or written agreement between the parties. Any services not expressly included in the agreed scope may require additional charges and/or a separate authorization.

We may decline or suspend services where site conditions, weather, safety concerns, access issues, legal restrictions, environmental conditions, or client conduct make performance impractical, unsafe, or non-compliant with law.

3. User Obligations and Responsibilities

By engaging our services, you agree to the following obligations:

You must provide accurate, complete, and current information about the property, desired services, site conditions, access instructions, utilities, irrigation lines, pets, hazards, and any other relevant information.
You must ensure we have safe and reasonable access to the property and all areas where services are to be performed.
You are responsible for securing valuables, fragile items, personal property, and any items that may be damaged or interfere with service performance.
You must disclose known underground lines, irrigation components, buried objects, electrical fixtures, hidden hazards, protected plants, contaminated soil, invasive species issues, or other site-specific risks.
You must obtain any required permissions, approvals, permits, strata/condominium consent, landlord consent, or municipal permissions necessary for the requested services.
You are responsible for ensuring that pets, children, and other persons are kept away from active work areas.
You must not request any unlawful, unsafe, or environmentally prohibited work.
You agree to notify us promptly of any concerns, defects, damage, or complaints relating to our services.

If your property is rented, jointly owned, managed by a condominium corporation, or otherwise subject to third-party rules, you represent that you have authority to authorize the requested services or have obtained the necessary consent.

4. Payment Terms and Conditions

Fees for services will be set out in our estimate, proposal, rate sheet, invoice, or booking confirmation. Unless otherwise stated in writing, all prices are in Canadian dollars (CAD) and may be subject to applicable taxes, including GST/HST and any other applicable taxes.

Payment terms, including deposits, milestone payments, progress billing, and final payment dates, will be specified at the time of booking or invoicing.
Unless otherwise agreed in writing, invoices are due upon receipt or within the period stated on the invoice.
We may require a deposit before scheduling or commencing work, especially for design, planting, seasonal projects, or special-order materials.
You are responsible for all charges for services performed, materials used, disposal fees, special equipment, travel fees, and any approved additional work.
Late payments may be subject to interest charges and collection costs to the extent permitted by law.
If a payment is declined, reversed, or disputed without valid grounds, you remain responsible for the outstanding amount and any associated fees.

Estimates are based on information available at the time provided. If actual site conditions differ materially from what was disclosed, additional charges may apply after notice to you, to the extent permitted by law.

5. Cancellation and Refund Policy

Cancellations and rescheduling requests should be made as early as possible. Our cancellation terms may vary depending on the type of service, materials ordered, and scheduling commitments.

If you cancel a scheduled service with insufficient notice, we may charge a cancellation fee or retain any applicable deposit to cover administrative time, reserved labour, materials, and lost scheduling opportunity.
If materials have been ordered, custom work has begun, or third-party costs have been incurred, those amounts are non-refundable to the extent permitted by law.
If we must cancel or reschedule due to weather, unsafe conditions, supply issues, staff availability, or other operational reasons, we will use commercially reasonable efforts to notify you promptly and reschedule the service.
Refunds, if any, will be assessed on a case-by-case basis and may be limited to services not yet performed, less any non-recoverable costs incurred by us.

Where services are completed in whole or in part, payment will be due for the work performed and materials used, even if the project is later cancelled by you.

6. Liability Limitations

To the fullest extent permitted by applicable law, Maple Leaf Garden Care Ltd. shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of use, loss of business, or loss of enjoyment, arising out of or related to our services or these Terms.

To the fullest extent permitted by law, our total aggregate liability for any claim arising out of or related to our services or these Terms shall not exceed the amount paid by you for the specific service giving rise to the claim.

We are not responsible for:

Pre-existing property damage, plant disease, soil conditions, pest infestations, or drainage issues
Damage caused by undisclosed hazards, hidden defects, or inaccurate information supplied by you
Damage caused by acts or omissions of third parties, including utility contractors, landscapers, tenants, neighbours, or visitors
Damage caused by extreme weather, natural wear and tear, disease, pests, or environmental conditions beyond our control
Damage resulting from irrigation, drainage, or underground systems that were not properly disclosed or marked

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be prohibited by applicable law, including liability for gross negligence, wilful misconduct, or mandatory consumer protections that cannot be waived.

7. Intellectual Property Rights

All website content, branding, text, images, designs, service descriptions, estimates, templates, plans, drawings, concepts, methodologies, and other materials provided by Maple Leaf Garden Care Ltd. remain our property or the property of our licensors, unless otherwise agreed in writing.

Subject to full payment and any written agreement to the contrary, you are granted a limited, non-exclusive, non-transferable right to use deliverables we create for your personal or internal business use in connection with the specific project for which they were produced.

You may not copy, reproduce, modify, distribute, publicly display, or create derivative works from our materials without our prior written consent, except as permitted by applicable law.

8. Data Protection and Privacy

Maple Leaf Garden Care Ltd. collects, uses, discloses, and retains personal information in accordance with applicable Canadian privacy laws, including provincial privacy laws where applicable and, in the course of commercial activities, the Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable.

We may collect personal information such as your name, address, contact details, service preferences, property access details, billing information, and communications with us. We use this information to:

Provide, manage, and improve our services
Prepare estimates, invoices, and service records
Communicate with you about scheduling, billing, safety, and service updates
Meet legal, accounting, insurance, and regulatory obligations
Prevent fraud, abuse, or misuse of our services

We take reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Where applicable, you may request access to, correction of, or information about your personal data by contacting us using the details below. Our handling of personal information may also be described in a separate privacy policy, if available, which is incorporated by reference to the extent it does not conflict with these Terms.

9. Force Majeure

Maple Leaf Garden Care Ltd. shall not be liable for any delay or failure to perform its obligations where such delay or failure results from events beyond our reasonable control, including but not limited to severe weather, storms, flooding, fire, labour disruptions, illness, power outages, supply shortages, transportation delays, government restrictions, public health emergencies, acts of God, war, civil unrest, or third-party failures.

In such circumstances, we may suspend, delay, or reschedule services without liability. We will use reasonable efforts to resume performance as soon as practicable.

10. Changes to Terms

We may update or modify these Terms from time to time to reflect changes in our services, operational practices, legal requirements, or other business needs. Any updated version will be posted or otherwise made available to you with a revised effective date.

Your continued use of our services after the effective date of updated Terms constitutes acceptance of the revised Terms, to the extent permitted by law. If you do not agree to the changes, you should discontinue use of our services and notify us promptly.

11. Applicable Law and Jurisdiction

These Terms, and any dispute arising out of or relating to them or our services, shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Subject to any mandatory consumer protection or other applicable legal requirements, you agree that the courts located in Ontario shall have exclusive jurisdiction over any dispute arising from or related to these Terms or our services.

12. Contact Information

If you have any questions, requests, complaints, or notices relating to these Terms or our services, please contact us at:

Maple Leaf Garden Care Ltd.
2450 Bristol Circle, Suite 204
Oakville, ON L6H 6P2
Canada
Email: [email protected]
Phone: +1 (905) 847-3926

13. Severability Clause

If any provision of these Terms is found to be invalid, illegal, unenforceable, or contrary to applicable law, that provision shall be severed or limited to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

If a court or competent authority determines that any provision is unenforceable, the parties intend that the provision be interpreted or modified to the extent necessary to make it enforceable while preserving its intended purpose as closely as possible.

By engaging the services of Maple Leaf Garden Care Ltd., you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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